My Oracle Support Banner

Siebel-BIP EmailReport Method is not Working When Having Formatted HTML Message in the Body (Doc ID 2652382.1)

Last updated on APRIL 03, 2020

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.


EmailReport is not working when configured a formatted HTML message in the body of the email


Use the EmailReport as per Siebel BI Publisher Reports Business Service ( (Doc ID 1425724.1)

example of the emailBody

<html><body><p>Dear Madam/Sir,</p><p>Invoice raised against Policy #</p><p>xxxxx</p><p>is enclosed herewith for your reference.</p></br><p>Please note that no printed copy of the receipt will be sent by post.</p></br><p>Assuring you of our Best Services, always!!</p></br></br></br><p>This is an auto generated email. Please do not reply to this mail ID.</p></br></body></html>



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.