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Siebel-BIP EmailReport Method is not Working When Having Formatted HTML Message in the Body (Doc ID 2652382.1)

Last updated on APRIL 03, 2020

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms

EmailReport is not working when configured a formatted HTML message in the body of the email

Changes

Use the EmailReport as per Siebel BI Publisher Reports Business Service (8.1.1.7+) (Doc ID 1425724.1)

example of the emailBody

<html><body><p>Dear Madam/Sir,</p><p>Invoice raised against Policy #</p><p>xxxxx</p><p>is enclosed herewith for your reference.</p></br><p>Please note that no printed copy of the receipt will be sent by post.</p></br><p>Assuring you of our Best Services, always!!</p></br></br></br><p>This is an auto generated email. Please do not reply to this mail ID.</p></br></body></html>

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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