Scheduling Siebel Reports is not Working and Failing With Error 'XML-20108: (Fatal Error) Start of root element expected'
(Doc ID 2652422.1)
Last updated on JUNE 11, 2021
Applies to:Siebel CRM - Version 19.12 and later
Information in this document applies to any platform.
Scheduling Siebel-BIP Reports were working intermittently after customer upgraded Siebel from 19.7 to 20.1.
Reports are not completing and end up with the status 'Problem'.
Within the bipublisher.log/xdo.log the below generic error was seen
Siebel was upgraded from 19.7 to 20.1.
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