Siebel Invoking EDQ Matching Does Not Return Matches, It Hangs And Has Error "Problem sending web service request: Connection refused: connect" (Doc ID 2653284.1)

Last updated on MARCH 27, 2020

Applies to:

Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.

When trying to create/update a Contact record from Siebel, it just hangs there and do not match the Duplicates.

It should match the record and show the Potential Duplicates Popup Applet.

Based on main0.log from EDQ, the following behavior was observed:

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.