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Query method of "VORD Projected Asset Cache" Business Service Gives Incomplete Output (Doc ID 2654409.1)

Last updated on JUNE 08, 2020

Applies to:

Siebel eCommunications - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

The following behavior was reported on 15.18 version:

To get the current product instance on eConfigurator customer is using Query method of "VORD Projected Asset Cache" business service with Asset Cache key as the input.

The sample product structure is as follows


Root Product
  |__ Child Prod
  |__ Grandchild Prod


On eConfigurator , user selects 4 child products. On VORD PAC Query output they are only 2 or 3 child products though they had added 4. If  user selects one grand child for each child product, surprisingly they see all 4 grandchild products but not all children.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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