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When User Drillsdown on Order Number, it is not Fetching Data from Database (Doc ID 2657005.1)

Last updated on APRIL 10, 2020

Applies to:

Siebel Call Center - Version [23021] and later
Information in this document applies to any platform.


When user drillsdown on an Order number, its not fetching the data from database. Instead, the value returned is from the UI. User has to refresh the view manually to get the data from database.



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