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Siebel 2019: Crash of EAI OM While Querying S_RR_STREAMS Table (Doc ID 2658438.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Siebel CRM - Version 19.5 and later
Information in this document applies to any platform.

Symptoms

On : 19.5 version, Siebel EAI

Crashes of EAI OM were reported in production after upgrade from 8.1.1.14 to 19.5 and occurrence of the crashes are one or two per week.
Below is the callstack of the crash

Cause

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In this Document
Symptoms
Cause
Solution
References


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