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Attachment Failing With Invalid Encoding Of Property Set Error In Siebel Mobile App (Doc ID 2659098.1)

Last updated on APRIL 14, 2020

Applies to:

Siebel Mobile Applications - Version 19.9 and later
Information in this document applies to any platform.

Symptoms



When attempting to attach files using the Siebel Mobile Application, the following error occurs




ERROR
-----------------------
"Invalid encoding of property set"


STEPS
-----------------------
1. Log into Siebel Application from Mobile device
2. Navigate to the SR view and try attaching a new file


 

Note: The problem could be reproduced from mobile devices when accessing the Siebel Mobile Application from the Siebel App or from the browser

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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