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Import Not Started During Sync Migration (Doc ID 2661010.1)

Last updated on OCTOBER 22, 2020

Applies to:

Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.

Symptoms

Import is not started after the completion export step during the sync migration .

The snippets of the logs 

migration.log

[ERROR] 2020-04-15 12:28:00.159 [Thread-23] Migration - com.siebel.migration.server.Transaction:checkStatus HTTP request failed for URL :

https://xxxxxt.net/siebel/v1.0/service/Dock Migration File Transfer Service/GetStatus

[DEBUG] 2020-04-15 12:28:00.159 [Thread-23] Migration - com.siebel.migration.server.Transaction:fileTransfer

[DEBUG] 2020-04-15 12:28:00.159 [Thread-23] Migration - com.siebel.migration.server.Transaction:callExecutor File Transfer required

[ERROR] 2020-04-15 12:28:00.159 [Thread-23] Migration - com.siebel.migration.server.Transaction:callExecutor Filetransfer Failed

WfProcMgr_*.log from target

ObjMgrBusServiceLog InvokeMethod 4 000001035e8b3e6c:0 2020-04-15 12:25:29 Begin: Business Service 'Dock File Transfer Service' invoke method: 'ImportFile' at 1c449c68

Trace TracingInfo 3 000001035e8b3e6c:0 2020-04-15 12:25:29 Begin Connect to server Connecting to XXXXXX ::0

Trace TracingInfo 3 000001035e8b3e6c:0 2020-04-15 12:25:29 Connecting to server XXXXXX::0

GenericLog GenericError 1 000001035e8b3e6c:0 2020-04-15 12:25:29 (commapi.cpp (357) err=1180849 sys=10049) SBL-NET-01201: Internal: connect() failed: The requested address is not valid in its context.

GenericLog GenericError 1 000001035e8b3e6c:0 2020-04-15 12:25:29 (commapi.cpp (357) err=1114287 sys=0) SBL-DCK-00175: Cannot open connection to XXXXXX::0. The Synch Manager component on the server is most likely unavailable.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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