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Two Records Created In S_ACT_EMP Table After Undoing Activity Owner Changes (Doc ID 2661551.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Two records created in S_ACT_EMP after undoing activity owner changes


Steps
---------------

The issue can be reproduced at will with the following steps:
1. Login to Application.
2. Navigate to Activities
3. Create a New Activity and save it.
4. Owner will be SADMN.
5. Run the select statement on SQL Developer


Two records are returned.

11. Both SADMIN and New User will be able to see this record but Owner will be SADMIN
12. Repeat the steps by changing the BC user property Delete Prior Owner On Reassignment to Y
13. Same issue.





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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