When Certain User Login to Siebel Application, Crash occurs.
(Doc ID 2666001.1)
Last updated on MAY 11, 2021
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
When certain user attempts to login to Siebel application, crash occurs. Siebel Enterprise Server log records the error below.
ERROR
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Enterprise*.log:
SBL-OSD-02006 Process 82193 exited with error - Process exited because it received signal SIGABRT
STEPS
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The issue can be reproduced at will with the following steps:
1. Web client attempts to access the application.
2. Login page is displayed.
3. Upon login, the error message is displayed as below.
The server you are trying to access is either busy or experiencing difficulties...
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |