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When Certain User Login to Siebel Application, Crash occurs. (Doc ID 2666001.1)

Last updated on MAY 11, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When certain user attempts to login to Siebel application, crash occurs. Siebel Enterprise Server log records the error below.


ERROR
-----------------------

Enterprise*.log:
SBL-OSD-02006   Process 82193 exited with error - Process exited because it received signal SIGABRT



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Web client attempts to access the application.
2. Login page is displayed.
3. Upon login, the error message is displayed as below.
The server you are trying to access is either busy or experiencing difficulties...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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