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Offline Icon Airplane is Missing In Siebel Mobile Application After Upgrading the iOS Version (Doc ID 2666619.1)

Last updated on MAY 13, 2020

Applies to:

Siebel Mobile Applications - Version 16.13 [IP2016] to 19.11 [Release V16 to V17]
Information in this document applies to any platform.

Symptoms


Offline Icon (Airplane) is missing in Siebel Mobile Application when accessing through Siebel App (Siebel Mobile Application Container) or  Safari browser.


STEPS
-----------------------
The following steps have been followed:


1. From iPad or iPhone device upgrade to iOS  13.2.x version;
2. Log into Siebel Mobile Application through Siebel App (Siebel Mobile Application Container) or through Safari browser;

3. Offline Icon (Airplane)  is not visible;

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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