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View Re-positions When Click Query/New Buttons On An Applet on 20.3 (Doc ID 2668812.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Siebel CRM - Version 20.3 to 20.3 [Release V17]
Information in this document applies to any platform.

Symptoms

View Re-positions when click Query/New button on an Applet

In a view with Child/Grandchild Applet, pressing the query/new icon once in Child/Grandchild Applet will only move the focus to the applet. It works when pressed the second time.

STEPS:
----------------------
1. Navigate to Site Map > Administration - Application > Views.
 Please make sure that the Views list applet has the focus, and adjust the height of the browser window that the rows data part of Responsibilities list applet is hidden.

2. At Responsibilities list applet, click the New/Query icon.

The New/Query functions are not executed, the applet focus is moved to the Responsibilities list applet.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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