BIP Not Generating PDF Preview of *.rtf Templates if any Endpoint Protection is Enabled
(Doc ID 2672891.1)
Last updated on MAY 29, 2020
Applies to:Siebel CRM - Version 126.96.36.199.17 [IP2014] and later
Information in this document applies to any platform.
BIP Could Not Generating PDF Preview of *.rtf Templates if Symantec or any Endpoint Protection or other similar programs are enabled
BIP versions currently impacted are 11.x and 12.x
Replication steps :
1. Open any *.rtf document template
2. Open any sample XML data
3. Press the “PDF-preview” button, it will generate an PDF and save it in a temp folder but it does not open it.
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