My Oracle Support Banner

Task Based UI Losing Contact Context (Doc ID 2674107.1)

Last updated on JANUARY 03, 2023

Applies to:

Siebel Financial Services CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Task Based UI is Losing Contact Context. Contact flips to the first Contact in "My Contacts" List

For this scenario a subtask is nvolved and Subtask has Retain Task Search Spec = True , Retain Applet Search Spec = False and Retain User Search Spec = False.

When TBUI starts, Initial Contact is 1-7G4A5RM

Navigating to the next TBUI VIew steps, Contact flips to 1-C7Y0O8H


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.