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Dispatch Board Show More Option Is Not Working In CX Partner Portal Application (Doc ID 2674963.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Field Service - Version 19.4 and later
Information in this document applies to any platform.

Symptoms

On : 19.4 version, Field Service

Unable to drag the activities to dispatch board  as dispatch board applet is rendered in the entire screen

The issue can be reproduced with the following steps:

  1. Launch Siebel partner portal application
  2. Go to Dispatch Board Screen
  3. Dispatch board applet is displayed as applet displayed rendered on clicking of show more button
  4. Try to Drag and Drop the unscheduled activities to Dispatch Board,activities could not be dropped to dispatch board due to incorrect rendering of applet

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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