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Generate Report Button On The Site Visits Screen Is Not Activated (Doc ID 2675415.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.


As per the bookshelf, the Generate Report button on the Site Visits screen is activated when the trip report generation fails for some reason:

Manually Generating Trip Report Files

This is not happening in the case.

Also, should the button be active for any user with access to the trip report or is the button only activated for the primary owner of the failed trip report?


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