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20.5 and Higher Patchsets May Yield Blank Page - Reverse Proxy Settings (Doc ID 2675674.1)

Last updated on NOVEMBER 24, 2022

Applies to:

Siebel CRM - Version 20.5 and later
Information in this document applies to any platform.

Symptoms

After applying patchset 20.5, when the object manager is launched, a blank page appears and the UI is not rendered. The implementation is an SSO Configuration - Oracle IAM, Oracle WebGate, IIS and AI tomcat - with a reverse proxy. This worked in 19.8, but no longer does after the 20.5 patchset.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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