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ORA-12505 Error When Calling Siebel EAI JMS Transport (Doc ID 2675978.1)

Last updated on JUNE 01, 2020

Applies to:

Siebel CRM - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading from Siebel IP 16 to Siebel 20.02 JAVA64 was set up in order to use EAI JMS Transport as per recommendations provided in this article:

Setting Up And Using JAVA64 Named Subsystem For Siebel EAI JMS Transport (Doc ID 2332726.2).

But unable to use the EAI JMS Transport service through Siebel to enqueue messages to the Queue with the following error:

Exception: oracle.jms.AQjmsException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
 ; Message: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

Verified that the Queue set up is correct by directly enqueuing using the Oracle pl/sql.

Cause

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In this Document
Symptoms
Cause
Solution
References


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