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Siebel Web Tools Performance causing Blank Screen after Login (Doc ID 2676184.1)

Last updated on APRIL 20, 2021

Applies to:

Siebel CRM - Version 19.1 to 20.6 [Release V17]
Information in this document applies to any platform.

Symptoms

Login into Webtools is slow and the screen remains blank for about 20 minutes. As Siebel webtools login is not stable, Customers development activities are affected.

The issue can be reproduced at will with the following steps:
1. Open Web Tools
2. Wait for screen to load

Changes

 Customer ran a upgrade From 18.11 To 19.1

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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