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Siebel 20.X SES Rollback Failed: Error libarm.dll (The process cannot access the file because it is being used by another process) (Doc ID 2676823.1)

Last updated on OCTOBER 19, 2020

Applies to:

Siebel CRM - Version 17.1 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When attempting to rollback 20.x the following error occurred in the log file  <Siebel Home>\ses\cfgtoollogs\oui\rollback\rollback_MM-DD-YYYY_HH.MM.SS.log

SEVERE: <Siebel Home>\ses\siebsrvr\BIN\libarm.dll (The process cannot access the file because it is being used by another process)

java.io.FileNotFoundException: <Siebel Home>\ses\siebsrvr\BIN\libarm.dll (The process cannot access the file because it is being used by another process)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.<init>(FileOutputStream.java:206)

at java.io.FileOutputStream.<init>(FileOutputStream.java:156)

at com.oracle.siebel.patch.utility.UtilitySvc.copyFile(UtilitySvc.java:157)

at com.oracle.siebel.patch.utility.UtilitySvc.copyFile(UtilitySvc.java:195)

at com.oracle.siebel.patch.utility.UtilitySvc.compareAndCopy(UtilitySvc.java:651)

at com.oracle.siebel.patch.rollback.RollbackSvc.rollbackFiles(RollbackSvc.java:334)

at com.oracle.siebel.patch.rollback.RollbackSvc.rollBack(RollbackSvc.java:171)

at com.oracle.siebel.patch.rollback.RollbackMgr.rollback(RollbackMgr.java:75)

at com.oracle.siebel.patch.rollback.PatchRollback.rollback(PatchRollback.java:105)

at com.oracle.siebel.patch.rollback.PatchRollback.rollbackLatestPatch(PatchRollback.java:54)

at com.oracle.siebel.patch.rollback.PatchRollback.main(PatchRollback.java:235)

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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