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Slow Inbound Web Service Performance as SWESE Total Request Handling Timing Larger Than EAI Processing Time (Doc ID 2679761.1)

Last updated on JUNE 11, 2020

Applies to:

Siebel CRM - Version 8.1 [21039] to 16.18 [IP2016] [Release V8 to V16]
Information in this document applies to any platform.

Symptoms

When invoking inbound web services in a high load production environment using session management, SWESE shows a high Total Request Handling Timing (e.g 120.11017 seconds)
whilst the time spent at the EAI task was much smaller (e.g 10 seconds).

The difference between SWESE total handling time and time spent in the EAI task should not be larger than 1 second.

e.g: 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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