My Oracle Support Banner

Siebel Gateway Security Profile Creation Fails with LDAP/LDAPSSL when BaseDN set at Root level (Doc ID 2681879.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Siebel CRM - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

Siebel Gateway Security profile creation failed when using LDAP/LDAPSSL with BaseDN set at root level.

 

STEPS:

-----------

  1. install Siebel 17.0+20.x
  2. Login to SMC
  3. Create gateway by providing Gateway Host & Port
  4. During Security Profile creation, select LDAP Security option
  5. Provide all LDAP input values like :
  6. ApplicationUser=CN=ABC,CN=Users,OU=XYZ,OU=com
  7. In BaseDN section, set this value at root level: OU=XYZ,OU=com
  8. Submit Profile, it fails 
     

    ERROR
    -----------------------
    $ses/applicationcontainer/logs/localhost*.log

2020-05-29 03:42:42,165 INFO  com.siebel.securityadapter.SecurityManager - Security Manager test initialization succeeded
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Proceeding to fetch Security Adapter
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Security Adapter creation successful
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Initialized security adapter
2020-05-29 03:42:42,166 INFO  com.siebel.securityadapter.SecurityManager - Attempting login
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Attempting login via LDAP adapter
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Truststore setup done for LDAP adapter
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Certificate extracted from Oracle wallet
2020-05-29 03:42:42,166 DEBUG com.siebel.securityadapter.SecurityManager - Attempting initial bind to LDAP server:ldaps://ldaphost:636
2020-05-29 03:42:42,226 DEBUG com.siebel.securityadapter.SecurityManager - Attempting application user login to  LDAP server: ldaps://ldaphost:636
2020-05-29 03:42:42,230 FATAL com.siebel.securityadapter.SecurityManager - User not found in LDAP directory
2020-05-29 03:42:42,231 FATAL com.siebel.securityadapter.SecurityManager - Test Authentication failed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.