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Siebel Gateway Security Profile Creation Failing with LDAPSSL using Active Directory as Directory Server (Doc ID 2681893.1)

Last updated on JUNE 25, 2020

Applies to:

Siebel CRM - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

Siebel Security Profile creation is failing in SMC while creating with LDAPSSL & AD as directory server. It is working fine when LDAP server as directory server. 

STEPS:

------------

  1. Install siebel 17.0+20.2
  2. Create wallet using AD root cert and copy wallet to $ses/applicationcontainer/certs folder
  3. Login to SMC and create gateway
  4. While creating security profile, choose LDAPSecAdpt 
  5. Provide all LDAP values
  6. Click SSL and provide wallet password
  7. Submit profile, it fails with error: Validation Failed

 

ERROR
-----------------------

$ses/applicationcontainer/logs/localhost*.log


20-Apr-2020 16:03:14.622 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Security Manager test initialization succeeded
20-Apr-2020 16:03:14.625 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Proceeding to fetch Security Adapter
20-Apr-2020 16:03:14.631 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Security Adapter creation successful
20-Apr-2020 16:03:14.633 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Initialized security adapter
20-Apr-2020 16:03:14.634 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Attempting login
20-Apr-2020 16:03:14.634 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Attempting login via LDAP adapter
20-Apr-2020 16:03:14.634 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Truststore setup done for LDAP adapter
20-Apr-2020 16:03:14.746 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Certificate extracted from Oracle wallet
20-Apr-2020 16:03:14.746 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Attempting initial bind to LDAP server:ldaps://adhost:636
20-Apr-2020 16:03:14.754 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Initial bind to LDAP server: ldaps://adhost:636 failed
20-Apr-2020 16:03:14.754 INFO [https-jsse-nio-9011-exec-1] org.apache.catalina.core.ApplicationContext.log Test Authentication failed


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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