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View Having SymbolicURL: Drilldown On A Record With Out Selecting The Record Is Navigating To A Blank View (Doc ID 2682935.1)

Last updated on MAY 11, 2021

Applies to:

Siebel CRM - Version 19.11 and later
Information in this document applies to any platform.

Symptoms

Drilldown on a record with out selecting the record is navigating to a blank view.

The issue can be reproduced with the following steps:
1. Configure SymbolicURL with IsRecordSensitive to TRUE.
2. Navigate to custom view which has a List Applet as parent and a form applet that is based on SymbolicURL
3. Drilldown on a record which is not highlighted
3. Verify that Drilldown will navigate user to a blank view with no details

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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