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Accessibility When Browser Size Is Increased to 200% Zoom Few Elements Not Visible (Doc ID 2687472.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel Public Sector Service - Version 18.9 to 20.5 [Release V17]
Information in this document applies to any platform.

Symptoms


When user changes browser size zoom to 200% observed few issues as

Issue 1 : Applet title not visible properly in Form applet
Issue 2 : Text 'No Records' in child list applet not visible
Issue 3 : All list columns in child list applet are not visible

The issue can be reproduced at will with the following steps:

  1. Open Public Sector application and go to Case screen
  2. Drilldown and Case Name, Navigate to HLS Case Activities View with form and child list applet
  3. On form applet we can see Case Number as Title and in Child applet text "No Records" is visible
  4. When Zoom to 200%, Applet title is missing and in child records No Records text is missing

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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