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Getting Error SBL-CHT-00101 While Generating Multiple Layer 2D Pie Chart (Doc ID 2688556.1)

Last updated on AUGUST 13, 2020

Applies to:

Siebel Tools - Version 20.3 and later
Information in this document applies to any platform.


When trying to generate an opportunity chart the below error occurs:


"There is some invalid data. Cannot generate chart.(SBL-CHT-00101)".


The issue can be reproduced at will with the following steps:
1. Login to Siebel Tools
2. Query for Applet Oppty Chart Applet - Pipeline Analysis
3. For Pipeline Analysis Chart object set the Series Field to Account
4. Set the Series Caption to Account.
5.Create Control with
   Name as ChartPickby2
   Method Invoked as PickZAxis
6. Create Control with
   Name as Labelthen:
   Caption as Then:
7. Map the Controls Labelthen: and ChartPickby2 on the Web Layout
8. Deliver the Workspace
9. Login to Siebel Application.
10. Navigate to Opportunities--> Charts
11. Select the Pipeline Analysis Chart
12. Click on Pie Chart
13. Ensure that some records in the Opportunities are having Null  values.
14. Getting error

There is some invalid data. Cannot generate chart.(SBL-CHT-00101)

15. Now query with some value in Account field. The Chart displays
16. Query with 'is null' in Account field. Chart displays.

The issue is seen with mixed field values of Nulls and some other Text values.




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