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Keep Initial User Through Workflow Execution When Using A Wait Step (Doc ID 2688731.1)

Last updated on JULY 09, 2020

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.


A workflow process was invoked to run using Siebel Sever Manager Command Line with command "start task for comp wfprocmgr...."

The workflow is very simple, it just call 2 custom BS methods, then wait for some minutes and enters into a loop again executing the steps.

This task is trigger by Siebel User XYZ. When the workflow reaches the Wait step to wait for some minutes to execute the BS methods again, once it resumes, the workflow is executed again but now with a difference user name.  In this particular case, upon resumption, it used the SADMIN username, which is the default User Name for WFProcMgr component User Name parameter when resuming a workflow process from a wait step.

Is there a particular way to design the workflow process so that it keeps the initial username throughout the different iterations?


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