Unable to Perform Standard Merged on Loyalty Members
(Doc ID 2688944.1)
Last updated on JULY 09, 2020
Applies to:Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.
Cannot merge members because of Member Status
When attempting to use standard merge (Edit > Merge) on Loyalty Members, the following error is thrown:
"The value entered in field Status of buscomp LOY Member does not match any value in the bounded pick list LOY PickList Member Status. (SBL-DAT-00225)"
The issue can be reproduced at will with the following steps:
1. Select two Loyalty Members from the list applet.
2. With the records selected, use the application menu: Edit > Merge Records
3. Error occurs
Due to this issue, users are unable to merge Loyalty Members
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