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Data Quality Error "SBL-APS-00118: Data Quality vendor-specific error: An error occurred when calling function 'sdq_init_session ()' in connector 'EDQ': "(-11) error connecting." Detailed error message: error connecting socket to remote host" (Doc ID 2689065.1)

Last updated on JULY 10, 2020

Applies to:

Siebel CRM - Version 20.5 and later
Information in this document applies to any platform.

Symptoms


On a Production environment, an error is reported on the Siebel-EDQ integration:


ERROR
-----------------------
SBL-APS-00118: Data Quality vendor-specific error: An error occurred when calling function 'sdq_init_session ()' in connector 'EDQ': "(-11) error connecting." Detailed error message: error connecting socket to remote host


STEPS
-----------------------
The issue can be reproduced in Customer's environment with the following steps:
1. Trigger the process to perform Data Quality for specific record(s);
2. See the error reported.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot use the Data Quality integration;
This could impact the data validation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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