Unable To Login To Migration Application Due To "Unable to get DB details from Migration Profile" Error
(Doc ID 2689308.1)
Last updated on SEPTEMBER 18, 2023
Applies to:
Siebel CRM - Version 19.11 and laterInformation in this document applies to any platform.
Symptoms
When attempting to login to Migration Application that is configured on a particular host it fails at times with the following error:
Unable to Connect to the Database, contact Siebel Administrator
In the migration.log file located under ai\applicationcontainer\logs directory the following error is found:
[FATAL] 2020-06-15 17:08:23.626 [https-jsse-nio-443-exec-3] Migration - com.siebel.migration.server.MigrationDataComp:initConnection Unable to get DB details from Migration Profile
[ERROR] 2020-06-15 17:08:23.627 [https-jsse-nio-443-exec-3] Migration - com.siebel.migration.server.MigrationServer:doPost Could not initialze the DB. Application will be in light mode
[ERROR] 2020-06-15 17:08:23.627 [https-jsse-nio-443-exec-3] Migration - com.siebel.migration.server.MigrationServer:doPost Could not initialze the DB. Application will be in light mode
This issue surfaces at times after bouncing the environment.
Changes
Siebel environment restart
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |