My Oracle Support Banner

Siebel Migration Application HTTP 500: The connection pool is empty and no connection could be created. SBL-JCA-00310 Error (Doc ID 2690406.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

The Siebel Migration Application received an HTTP 500 error while processing the migration status.

In the Source system migration.log the following errors were found.

[DEBUG] 2020-07-02 18:41:55.630 [pool-5-thread-1] Migration - com.siebel.migration.server.Transaction:invokeRestCall REST response HTTP code: 500
[DEBUG] 2020-07-02 18:41:55.630 [pool-5-thread-1] Migration - com.siebel.migration.server.Transaction:invokeRestCall Response received from RST URL: h t t p s://hostname:port/siebel/v1.0/service/Migration Application Workspace Data Service/GetStatus
[ERROR] 2020-07-02 18:41:55.630 [pool-5-thread-1] Migration - com.siebel.migration.server.Transaction:invokeRestCall Error Response from Server: {"ERROR":"The connection pool is empty and no connection could be created.(SBL-JCA-00310)"}
[ERROR] 2020-07-02 18:41:55.630 [pool-5-thread-1] Migration - com.siebel.migration.server.Transaction:invokeRestCall Error Response to Caller: {"status":"error","msg":"INTL_SRVR_500","data":""}

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.