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WorkFlow Activation Using Business Service Name "Siebel Runtime Metadata Publisher Service" On Upgraded Dev Environment Deleted All Workflows (Doc ID 2694293.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Siebel eCommunications - Version 19.8 and later
Information in this document applies to any platform.

Symptoms


WorkFlow (WF) Activation using Business Service Name "Siebel Runtime Metadata Publisher Service" on Upgraded Dev environment deleted all Workflows on Siebel 19.8 version


STEPS
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The issue can be reproduced at will with the following steps:
1. Run DB upgrade from Siebel 15.18 to Siebel 19.8.
2. After upgrade, some of Siebel 19 newly introduced WF's are not activated,
3. In order to activate all WF's in Dev (DR) environment, execute BS simulator with below steps.
    Navigate to the Administration - Business Service screen, then the Simulator view.
    Run the following business service to activate all workflows and tasks
    Business Service Name: Siebel Runtime Metadata Publisher Service
    Invocation Method: ActivateWorkflowsTasks
    Input Arguments:
    Property Name = “Full Migration”
    Value = True
4. BS simulator execution did not activate all WF's but instead all workflows got deleted from 'S_WFR_PROC' table.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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