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How to Get the Value of DsnStatus? (Doc ID 2694747.1)

Last updated on JULY 27, 2020

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.


Customer created a custom workflow based on the Vanilla "eMail Response - Process Message" Workflow. In Step "Load From Message" is  trying to get EventFields.DsnStatus as Output Argument, but this is not working and DsnStatus is empty. In the Workflow Instance Monitor one can see, that in the EventFields Property the DsnStatus is delivered.


Is it possible to populate DsnStatus or not?


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