Drilling Down From Advanced Find Is Going To A Blank Record
(Doc ID 2697148.1)
Last updated on AUGUST 04, 2020
Applies to:
Siebel CRM - Version 20.3 and laterInformation in this document applies to any platform.
Symptoms
Drilling down from advanced find result is going to target view properly but no record details displayed
STEPS
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The issue can be reproduced at will with the following steps:
1. Configure Advanced find on VBC
2.Search for the record using Advanced find and drill down Account Name
3. It will take the user to target view in which parent applet is based on VBC
4. Observed no record details in the target view
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |