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Comments Field Does Not Save For Multi-Choice Question Once Smart Scripts Completed Under Site Visits (Doc ID 2698048.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel SmartScript - Version 20.3 and later
Information in this document applies to any platform.


Comments Field in the smart script are not getting updated for multi value choice (Checkbox) after finishing Smart Script- 


The issue can be reproduced at will with the following steps:
1) Create smart script and select Template Visit Trip Report under Administration - Smart Script
2) Navigate to Site Management and drill down on Site# field 
3) Navigate Question tab - click on Answer button to execute Smart Script 

4) Add comments in mutlti check box Question and add comment with Radio Question




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