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System Email Alert Not Generating When Object Manager Crashes (Doc ID 2698287.1)

Last updated on AUGUST 06, 2020

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Crashes are not generating Email system alerts, Customer will need a alert to proactively manage Object Manager downtime.

Crashes seen on loyaltyObjMgr_enu, No notifications send with NotifyHandler=AdminEmailAlert/DisableNotification=false

ServerLog ProcessExit 1 00005f345f091e63:0 2020-07-10 17:08:30 loyaltyObjMgr_enu 8462 SBL-OSD-02006 Process 8462 exited with error - Process exited because it received signal SIGABRT.
ScfEventLog SubEvtFacInfo 3 00005f345f091e63:0 2020-07-10 17:08:30 Process crash event triggered for sisproc 31, osproc 8462
ScfEventLog SubEvtFacDebug 5 00005f345f091e63:0 2020-07-10 17:08:3----------------------

 

Cause

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In this Document
Symptoms
Cause
Solution


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