Incorrect Action Code For Aggregate Components During Promotion Upgrade
(Doc ID 2698432.1)
Last updated on OCTOBER 06, 2021
Applies to:Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.
While Upgrade promotion, the action code of the additional products which are not available in the new promotion is coming as 'Update' instead of 'Delete'.
1. Createdbelow 2 promotions
Component: Product A - Action code - Disconnect
Aggregate: Prdocut Line A --> Product B - Action code - Disconnect (This product has product lines A, B with A as primary )
Aggregate: Prdocut Line C --> Product C - Action code - Disconnect (This product has product lines only C )
Product A - Action code - Disconnect
Aggregate: Prdocut Line C -->Product C - Action code -Disconnect (This product has product lines only C )
2. Create an order for Promotion X and covert that as an Asset.
3. Upgrade form promotion X to Y
4. Action code came incorrectly as update for Product B.
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