External Organizer Meeting Failed Sync When "SADMIN" User Don't Have The CRM Desktop User's Organization
(Doc ID 2698556.1)
Last updated on OCTOBER 02, 2023
Applies to:
Siebel CRM Desktop - Version 16.0 [IP2016] to 21.11 [Release V16 to V17]Information in this document applies to any platform.
Symptoms
When an external organizer created a new calendar meeting and invite with a CRM Desktop users and then when trying to synchronize failed with the following error message below in CRM Desktop Control Pane:
"Error in iCal processing - PUT request failed to insert new record"
In the EAI Log file show the following error message when trying to insert the meeting into Siebel:
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |