External Organizer Meeting Failed Sync When "SADMIN" User Don't Have The CRM Desktop User's Organization
(Doc ID 2698556.1)
Last updated on OCTOBER 02, 2023
Applies to:Siebel CRM Desktop - Version 16.0 [IP2016] to 21.11 [Release V16 to V17]
Information in this document applies to any platform.
When an external organizer created a new calendar meeting and invite with a CRM Desktop users and then when trying to synchronize failed with the following error message below in CRM Desktop Control Pane:
"Error in iCal processing - PUT request failed to insert new record"
In the EAI Log file show the following error message when trying to insert the meeting into Siebel:
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