My Oracle Support Banner

After Installing Siebel 20.5 Update and POC 31440828, Migration Application fails: Unable to package\/unpackage the file due to exception java.nio.file.AccessDeniedException (Doc ID 2699035.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Siebel CRM - Version 20.5 and later
Information in this document applies to any platform.

Symptoms



After installing Siebel Update 20.5 on top of 18.8 and POC 31440828 , the attempt to run an incremental repository migration
failed, while trying to unpack the files.

ERROR
-----------------------

migration.log file:


[DEBUG] 2020-08-05 14:42:22.244 [pool-11-thread-1] Migration - com.siebel.migration.server.Transaction:invokeRestCall Response from Server: {"status":"Error","trackingid":"","error":"Unable to package\/unpackage the file due to exception java.nio.file.AccessDeniedException: \\\\aaabbbccc0053\\siebfile\\migration\\1-3X6V70\\log\\unPackage_173bfee73a0.log. "}


Steps executed:

 

1. Installed update 20.5 on top of  Siebel 18.8;
2. Installed Patch: 31440828 in both Dev and Test environments;
3. Executed the Incremental Repository Migration;

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.