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WfProcMgr Component Exhibits High CPU Utilization When It Invoked A Custom Business Service That Runs A Shell Script On The Operating System (Doc ID 2699787.1)

Last updated on AUGUST 12, 2020

Applies to:

Siebel Workflow - Version 19.3 and later
Information in this document applies to any platform.


The component Workflow Process Manager when executing a custom process shows 99% of utilization in one of the Servers in the Enterprise.

The following steps were taken to reproduce the issue:

1. Delivery changes to the MAIN Workspace as part of the development process.

2. Restart the Services

3. Execute the custom process that invokes the WfProcMgr component

4. Using Windows Task Manager, sort by CPU column.

5. It was visible to see that the Siebel process for the WfProcMgr PID is taking 99% of the CPU.




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