My Oracle Support Banner

Email Templates Are Not Loading When F9 Is Pressed - Error The file xxxx.html could not be found on any specified file system. (SBL-UIF-00230) (Doc ID 2700199.1)

Last updated on AUGUST 17, 2020

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to select F9, the following error occurs.
SBL-UIF-00230: The filexxxxxx.html could not be found on any specified file system.

1. Anywhere in the Siebel application, press F9 to invoke the email functionality
2. The error occurs


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.