Email Templates Are Not Loading When F9 Is Pressed - Error The file xxxx.html could not be found on any specified file system. (SBL-UIF-00230) (Doc ID 2700199.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to select F9, the following error occurs.
SBL-UIF-00230: The filexxxxxx.html could not be found on any specified file system.

1. Anywhere in the Siebel application, press F9 to invoke the email functionality
2. The error occurs

Changes

Cause

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In this Document

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