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Migration Application Login Fails When Migration Profile Created With DB SSL Port (Doc ID 2700252.1)

Last updated on OCTOBER 16, 2020

Applies to:

Siebel Financial Services CRM - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

On : 19.7 version, System Admin

Unable to login to migration application when migration profile is created with DB SSL port



ERROR
-----------------------
[DEBUG] 2020-05-11 12:42:55.543 [https-jsse-nio-9001-exec-11] Migration - com.siebel.migration.server.MigrationDataComp:getDBConnection Connect String used for getConnecion: jdbc:oracle:thin:@a****.c****d.l****:1522/A***T UserName: m****
[FATAL] 2020-05-11 12:42:55.587 [https-jsse-nio-9001-exec-11] Migration - com.siebel.migration.server.MigrationDataComp:getDBConnection Unable to connect to the database and the exception is java.sql.SQLRecoverableException: IO Error: Connection reset
[FATAL] 2020-05-11 12:42:55.587 [https-jsse-nio-9001-exec-11] Migration - com.siebel.migration.server.MigrationDataComp:initConnection Unable to initialize the DB connection due to exception java.sql.SQLRecoverableException: IO Error: Connection reset
[ERROR] 2020-05-11 12:42:55.587 [https-jsse-nio-9001-exec-11] Migration - com.siebel.migration.server.MigrationServer:doPost Could not initialze the DB. Application will be in light mode due to exception java.sql.SQLRecoverableException: IO Error: Connection reset
[TRACE] 2020-05-11 12:42:55.587 [https-jsse-nio-9001-exec-11] Migration - com.siebel.migration.server.MigrationServer:doPost Output message: {"status":"error","msg":"INTL_APP_LW"}



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Migration profile with DB ssl port and deploy it .

2. Log in to Siebel migration application and login fails

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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