Playing the Recorded Script Gives 'Keyword Not Identified' Error With Verify Record Count Keyword
(Doc ID 2700628.1)
Last updated on AUGUST 14, 2020
Applies to:Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.
VerifyRecordCount to Verify the Record Count in List Applet is returning 'Keyword not identified' Error
The issue can be reproduced at will with the following steps:
1.Enable test automation,install DISA as per Innovation Pack 17.0 Siebel Test Automation (Doc ID 2396540.2)
2.Add the following steps in a csv file and place the file in the KWD folder for the test user.
|Sl.NO||Test Step Description||Action||Target Object||Inputs||Choice of Closing Action||Notes/Remarks||Screenshot Required|
|1||Application Launch||Launch||Siebel Universal Agent;<LoginIdOf the user>;Y||N|
|2||Acitivities Screen||GoToView||NULL|Web Call Center Home Screen|L1||Activities;IPH2;IPH3||N|
|3||Activity List Appet navigation||ClickLink||Activity List Applet (WCC Home)|AppletTitle||IPH1;IPH2;IPH3||N|
|4||CheckRecord count||VerifyRecordCount||Activity List Applet With Navigation|Record Count (SWE)||>;0||N|
3.Start DISA and open AutoOn link.
4.Login and open the Scripts list applet
5.Select the modified script and press Play button.
6.Enter user’s password and wait until the test case report is displayed.TestCase Report failed at VerifyRecordCount with Error 'Keyword Not Identified'
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