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S508 : JAWS Screen Reader Does Not Announce Date And Phone Field Formats (Doc ID 2700778.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Siebel CRM - Version 20.2 and later
Information in this document applies to any platform.

Symptoms


S508 : JAWS screen reader does not announce date and Phone Field Formats


STEPS
-----------------------
1. Login to Application
2. Navigate to Contact Screen
3. Create new contact
4. Enter required field values
5. Enter Work Phone, Home Phone and Cell Phone field values
6. Save Record
7. Start JAWS screen reader
8. Navigate to Work Phone, Home Phone and Cell Phone fields
9. JAWS will not announce the phone format as (xxx-xx-xxxx)

Scenario 2(Date Fields)
1. Login to Application
2. Navigate to Service Request Screen
3. Create new a record
4. Enter required field values
5. Enter start date and end date
6. Save record
7. Start JAWS Screen reader
8. Navigate to start date and End date fields
9. JAWS will not announce the date format as (MM/DD/YYYY).


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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