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Focus Shifts Always On Selected Record while Scrolling (Doc ID 2701633.1)

Last updated on AUGUST 21, 2020

Applies to:

Siebel Mobile Applications - Version 19.9 and later
Information in this document applies to any platform.

Symptoms


Focus is going on top while scrolling in all the pick applets /list applets on mobile device . This is applicable for all mobile and desktop applications launching on mobile devices . 

Replication Steps

-1.Launch application

-2.Navigate to Service Request

-3.Create Service request (may be around 10-15 records)

-4.Scroll up and down

-5.Focus is set on the last record (which user scrolls down) and display 5 record

Example:  

There are 12 records in list applet , currently 1-5 (A1 to A5) are displayed on the screen .. if user scrolls down till 8th record(A8) .. , focus is set on the 8th record (A8) and it displays the record from 6-10 (A6-A10) . ( 2 above 8th record ,2 below 8th record) . Ideally it should start from 8th to 12th record..

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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