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Business Service "LOY Redemption Web Service" and Method "ProcessQuote" does not release memory allocated after the process is completed (Doc ID 2702501.1)

Last updated on MARCH 18, 2022

Applies to:

Siebel Loyalty Manager - Version [IP2014] and later
Information in this document applies to any platform.


When running the method "ProcessQuote" from Business Service "LOY Redemption Web Service", memory is allocated as expected, however it is never released once process completes.

Note: "ProcessQuote" creates and processes a Loyalty Redemption Transaction and converts an existing Quote to an Order

Please refer to Siebel CRM Web Services Reference for related information.

SOAPUI and Siebel Business Service Simulator were used to reproduce the issue:

Note: Loyalty Application data required to run "ProcessQuote", such as Loyalty Program, Loyalty Promotion, Loyalty Members were prior to test the "LOY Redemption Web Service" Business Service.

Please refer to the Siebel Loyalty Administration Guide for related information.

1- The request below is executed in SOAPUI 5 to 10 times. The  method "Get Quote" is used to have Quotes created:




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