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User Defined ThumbNail Image Is Not Displayed (Doc ID 2703835.1)

Last updated on AUGUST 27, 2020

Applies to:

Siebel Financial Services CRM - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

Profile image is appearing but the Thumbnail Image is not displayed in Siebel IP 20.3

The issue can be reproduced with the following steps:
1.Launch Siebel Application
2.Go to Administration - User Screen- Persons View
3.Change the image and thumbnail image to point it to image in '\siebsrvr\WEBMASTER\images\enu' folder
4.Re login to the application
5.Image in the user is changed,but thumbnail image is not changed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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