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Siebel Report Upload Fails With SBL-EAI-04116: HTTP Internet Exception during 'Data Send': 'The certificate authority is invalid or incorrect' (Doc ID 2708043.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When attempting to upload the siebel report template, the following error occurs in the log.

The issue can be reproduced at will with the following steps:

1. Login to Siebel Application

2. Under Sitemap, go to Administration – BI Publisher Reports

3. Click on ‘Reports – Standard Templates’

4. Select any record and click on ‘Upload Files’




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