Workspace Functionality Not Working In Portlet Mode
(Doc ID 2708766.1)
Last updated on SEPTEMBER 08, 2020
Applies to:Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
Open and Inspect workspace is not working for Siebel when opened in portlet mode.
The issue can be reproduced at will with the following steps:
1. Login into the external application ( Portlet ) link
2. The Siebel application is displayed inside an iFrame
3. There is no Workspace Cube available > navigate to the workspace Dashboard by using OpenUI > Go To View > WSUI Dashboard View - iFrame mode
4. Query for the Workspace in question
5. Open the workspace > blank page is displayed inside the iFrame
1. Set up the demo code:
STEPS | NAVIGATION:
1. Open the demo HTML
2. The application is displayed without the header
3. Forcing to navigate to "WSUI Dashboard View" allows the WS to be opened, but it displays a blank page.
4. Changing the parameter IsPortlet to 0, will display the Header containing the Cube, and will allow full Workspace functionalities.
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