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Getting SBL-EXL-00151: Generic SSA NOTOK Error When Scripting Is Enabled After Migrating From IP16 To IP 17 (Doc ID 2709975.1)

Last updated on JANUARY 29, 2021

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms



Getting Generic SSA NOTOK error on changing any field value in Service Request Business component.

Note :- Same issue not reproduced if scripting is disabled


SBL-EXL-00151: Generic SSA NOTOK

The issue can be reproduced at will with the following steps:
1. Login to Application
2. Navigate to Service Request Screen
3. Do any change on Service Request and Save the record , which will trigger the code in Business Component script where "GetFieldValue("Test Count") present.
Immediately it is throwing error in UI


Cause

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In this Document
Symptoms
Cause
Solution


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